Practice Management Team

Practice Manager

Mr Edward Rigby BSc (Hons) MBA

Mr Rigby joined the practice in December 2019 from a GP surgery in North Wales and prior to that he was employed at the Royal College of Physicians. Edward works closely with the GP Partners on the strategic direction of the Surgery and managing patient services both in Malpas and as part of the Rural Alliance Primary Care Network. He holds a Master of Business Administration (MBA) which he achieved in 2017.

Assistant Practice Manager

Mrs Angela Baker

Mrs Baker joined the practice in 1996 and is a fully trained Dispenser, having achieved a BTec in Dispensing (distinction) in 1998.

She is primarily responsible for the work involved with doctors and nurses seeing and monitoring patients. This work underpins the quality of care patients receive from the clinical team. She works closely with the Practice Manager.

Operations Manager – Business Services

Mrs Nicola Bird

Mrs Bird joined the practice in 2005, initially working in Dispensary. In 2009 she took up a position within Data Input and then took up the role of Pharmacy Support Technician where she was supporting Dispensary with the day to day running of the Dispensary. While doing this role she studied for her Level 3 Diploma in Leadership and Management, which has lead her to the current role of Operations Manager – Business Services. This role supports the rest of the Management  Team with the smooth running of the Surgery, specifically finances.

Reception Manager

Mrs Lesley Baker

Mrs Baker joined the practice in 2002 and became Reception Manager in 2007. She manages the logistics of the practice ensuring the smooth running of the Reception Team and the Doctor’s working arrangements.

Page last updated: July 2022