The Dispensing Team
Dispensary opening hours: 8am to 1pm & 3pm to 6.30pm, Monday to Friday
The Dispensary is an important part of the practice and contributes a significant amount to the service the practice offers to patients. Our team of dispensers deal with all requests for prescriptions.
They manage the requests made by :
- Online using Patient Access
- Order form (indicate on right hand side of prescription) or by Letter (post boxes are at the front door, dispensary counter and Malpas chemist)
- If you are elderly or housebound, please call reception on weekdays between 8.00am and 9.00am
They offer a service to patients attending the surgery, dispensing prescriptions written by the doctor during a consultation and repeat medicines for dispensing patients who live more than one mile from any chemist. This is approximately two thirds of our patient list.
They have a good working relationship with the local pharmacy and pharmacist and assist patients with queries regarding their prescriptions which they take to the Chemist. Dispensers all have a recognised qualification or are working towards one.
For details on the dispensary and how to order repeat prescriptions, please go to the prescriptions page.
Our practice team has recently expanded to include a Clinical Pharmacist who will be responsible for working with our Doctors and staff on a number of different medicines related workstreams. Their work will be to support Doctors and staff, provide information and advice for patients, help the practices to improve the way we do things and other medicine related work, including patient and medicines reviews. As part of this work you may receive a telephone call from our Clinical Pharmacist regarding your medicines.
Page last updated: August 24, 2020