Appointments

If you have an urgent problem, we will consult you in on the same day, but you may have to wait or be seen by another doctor.

• phone us on 01948 860 205, Monday to Friday from 8am to 6.30pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 3 weeks:

• use your NHS account (through the NHS website or NHS App) 
• phone us on 01948 860 205, Monday to Friday from 8am to 6.30pm
• visit the surgery and speak with a receptionist, Monday to Friday

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

In order to deliver the best possible personal care the doctors operate personal lists and it is recommended that patients see their usual GP for their routine appointments so that we can offer continuity of care. However, if you need to be seen on the day, you may see your usual Doctor or the On Call doctor. We offer a range of face-to-face and telephone appointments.

Please note that each appointment with the Doctor is for 10 or 15 minutes and each person attending the surgery will need a separate appointment to avoid delays to other patients. Double appointments (for 20 minutes) are available if required, please ask the receptionist.

We offer routine appointments with the GP or nurse on Wednesdays between 6.30pm and 8.00pm. 

Primary Care Cheshire are commissioned to deliver services on Friday evenings 6.30pm-8.00pm and Saturdays 9am to 5.00pm. These appointments are available at Bunbury Medical Practice.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to see
• if you would prefer to consult by telephone or face-to-face
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

If you are unable to attend your booked appointment, it is important that you let us know so that we can offer your appointment to someone else.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 01948 860 205, Monday to Friday from 8am to 6.30pm
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am.